Legal Document

Mbaje Terms and Conditions — Complete Platform Usage Policy

Please read these Terms & Conditions carefully before creating or using a Mbaje account. They outline the rights and responsibilities of both you and us.

Last Updated: January 1, 2026
Language: Bengali

Key Highlights at a Glance

Key things to know before reading the full details

Age Requirement & Eligibility

You must be at least 18 years old to use Mbaje. Accounts found to belong to minors will be closed immediately, and any funds held may be forfeited.

Payments & Withdrawals

Specific rules apply to deposits and withdrawals. Withdrawals must be made through the same payment method used for the deposit. A minimum withdrawal limit applies.

Bonuses & Promotions

All bonuses and promotions are subject to specific wagering requirements. Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the requirements are met.

Prohibited Activities

Account sharing, operating multiple accounts, system manipulation, and any form of fraudulent activity are strictly prohibited and will result in account termination.

Identity Verification (KYC)

Identity verification is required before any withdrawal. A national ID or passport must be submitted. This is in place to keep your account secure.

Bet Cancellation Policy

Confirmed bets generally cannot be cancelled. However, in cases of technical error or event cancellation, Mbaje reserves the right to make a final determination at its own discretion.

Important Notice: By creating an account or starting to use Mbaje, you are considered to have accepted these Terms & Conditions. We strongly encourage you to read the entire document carefully before opening an account.

1

Introduction & Acceptance

These Terms and Conditions form a legal agreement between the Mbaje platform (mbaje.biz) and its users. Mbaje is operated by an internationally licensed gaming company that provides online Sports Betting and casino services.

To use this platform, you must meet the following requirements:

  • You must be at least 18 years old
  • Online betting must be legal in the country where you are located
  • You must register using your real, accurate information
  • You agree to comply with all provisions of these Terms & Conditions

Mbaje reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

2

Account Registration

Each person is permitted only one account on Mbaje. Operating multiple accounts is strictly prohibited and will result in the closure of all associated accounts.

You are required to provide truthful, accurate, and complete information at the time of registration. Creating an account with false information will result in account termination and forfeiture of all funds.

  • Only one account per person is permitted
  • All information provided during registration must be accurate and truthful
  • Keeping your password confidential is your responsibility
  • Allowing third parties to access or use your account is not permitted
  • To update your account details, please contact support

Warning: Never share your login credentials with anyone. If you suspect unauthorized access to your account, contact Mbaje support immediately.

3

Identity Verification (KYC)

Mbaje complies with international Anti-Money Laundering (AML) regulations. As a result, all users must complete the Identity Verification (KYC) process before making a withdrawal.

Documents required for the KYC process:

  • A clear photo of your National ID (NID) or passport
  • A recent selfie (taken while holding your ID)
  • Proof of address (utility bill or bank statement)
  • Proof of payment method ownership

Once KYC documents are submitted, verification is typically completed within 24–48 hours. Withdrawal requests may be on hold during this process.

4

Deposit Policy

Mbaje supports deposits via Mobile Pay, Nagad, Rocket, and other Bangladeshi payment methods. Key rules regarding deposits are as follows:

  • Minimum deposit amount: ৳500
  • Deposits must be made only from a payment method registered in your own name
  • Third-party deposits are not permitted
  • After a successful deposit, your balance is typically updated instantly
  • Any deposit issues must be reported to support within 24 hours

Mbaje does not charge any deposit fees. However, fees may apply from the payment provider's end. We recommend reviewing your payment method's terms and conditions before making a deposit.

5

Withdrawal Policy

To withdraw from Mbaje, your KYC verification must be completed. Withdrawal processing typically takes 1–24 hours, though in some cases it may take up to 72 hours.

  • Minimum withdrawal: ৳500
  • Withdrawals must be made to the same payment method used for the deposit
  • Withdrawals cannot be made directly from bonus balance
  • Withdrawal requests will not be processed without KYC verification
  • Withdrawals may be put on hold in cases of suspicious activity

Mbaje reserves the right to decline a withdrawal request if there is evidence of a rule violation. In such cases, the user will be informed of the details.

6

Betting Rules

The following rules must be observed when betting on Mbaje. They apply to all Sports Betting and casino games.

  • Confirmed bets cannot be changed or cancelled
  • Bets placed before an odds change will be settled at the original odds
  • If a match is cancelled, your stake will be refunded
  • Bets placed at incorrect odds due to a technical error may be cancelled
  • Betting using match-fixing arrangements or insider information is strictly prohibited
  • Mbaje's decision is final in all disputes

Odds in live betting can change very quickly. The odds at the moment a bet is confirmed are considered final. If a bet fails to confirm due to a network issue, the stake will be refunded.

7

Bonuses & Promotions

All Mbaje bonuses and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

  • Bonus balance cannot be withdrawn directly
  • Each bonus has specific Wagering Requirements
  • The same bonus cannot be claimed from multiple accounts
  • Bonuses have a set expiry date — any unused bonus will be cancelled automatically once it expires
  • Mbaje may modify or discontinue any bonus program at any time

If a withdrawal is requested before the wagering requirements are met, only the original deposit amount will be returned — the bonus balance will be forfeited. Mbaje reserves the right to cancel bonuses if misuse is suspected.

8

Prohibited Activities

The following activities are strictly prohibited on the Mbaje platform. Violations may result in permanent account closure and forfeiture of all balances.

  • Managing Multiple Accounts
  • Registering with false information
  • Manipulating the system or software
  • Bonus Abuse
  • Money laundering or illegal financial transactions
  • Facilitating platform use by minors
  • Match fixing or use of insider information
  • Harassing or defrauding other users

Warning: If any suspicious activity is detected, Mbaje may suspend the account and any pending withdrawals until the investigation is complete. In serious cases, law enforcement authorities may be notified.

9

Privacy & Data Protection

Mbaje takes the protection of your personal data very seriously. Any information we collect is used solely to improve our services, ensure security, and meet legal obligations.

  • Your information will never be sold to third parties
  • All transactions are secured with SSL encryption
  • Information may be shared with regulatory authorities when required by law
  • Certain data will be retained for legal purposes even after account closure

For more details, visit our Privacy Policy View the page.

10

Responsible Gaming

Mbaje is committed to responsible gaming. Betting is meant for entertainment, not addiction. We want every user to enjoy gaming in a balanced and healthy way.

  • Users can set their own daily/weekly betting limits
  • The option to temporarily suspend your account is available if needed
  • Requests to permanently close your account can be made through support
  • If you notice signs of gaming addiction, seek help immediately

For more details, visit our Responsible Gaming Please read the page.

11

Limitation of Liability

Mbaje accepts no liability for the following:

  • Betting losses due to internet connection disruptions
  • Account compromise due to the user's own negligence
  • Delays or failures caused by third-party payment services
  • Temporary service interruptions due to technical reasons
  • Any issues arising from incorrect information provided by the user

Mbaje always strives to maintain the best technical environment, but 100% uptime cannot be guaranteed. Advance notice will be given for scheduled maintenance.

12

Amendments & Termination

Mbaje may update these Terms and Conditions at any time. Users will be notified of significant changes via email or an in-platform notice.

Account Termination Conditions:

  • Users may close their account at any time
  • Mbaje reserves the right to suspend accounts for violations of these rules
  • Any valid balance may be withdrawn before account closure
  • Balances may be forfeited if an account is closed due to a violation

For any questions or complaints regarding these Terms and Conditions, please contact our support team at: support@mbaje.biz

In Closing: Although these Terms & Conditions are published in Bengali, the English version shall be considered final in the event of any interpretive dispute. By using Mbaje, you are deemed to have agreed to all of these terms.

Read the terms? Get started now

Register on Mbaje — and enjoy a safe, transparent, and trustworthy betting experience. Our support team is always here to help with any questions you may have.

For ages 18 and above only. Please play responsibly.

বাংলা